Privacy Policy

At Elevated Backyard Living, accessible from https://elevatedbackyardliving.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Elevated Backyard Living and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected on Elevated Backyard Living. This policy is not applicable to any information collected offline or via channels other than this website.

consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website.
  • Improve, personalize, and expand our website.
  • Understand and analyze how you use our website.
  • Develop new products, services, features, and functionality.
  • Communicate with you directly, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes. Text message (SMS) data is never shared with partners or third parties for marketing purposes — see “Consent to Receive Text Messages” below for full details.
  • Send you emails.
  • Find and prevent fraud.

How we protect your information

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.

Log Files

Elevated Backyard Living follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.

Cookies and Web Beacons

Like any other website, Elevated Backyard Living uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Third Party Advertising Partners

Occasionally, at our discretion, our website may include links to third-party products or services. These third-party sites have separate and independent privacy policies, and we have no responsibility or liability for their content or activities. This section applies only to general website links and does not apply to SMS/text messaging data, which is never shared with third parties (see “Consent to Receive Text Messages” below).

Consent to Receive Text Messages

Opt-In Methods

You may opt in to receive text messages from Elevated Backyard Living by submitting your phone number and selecting your consent preference(s) on our website contact form at https://elevatedbackyardliving.com/contact. Two separate, independent consent options are presented: (1) transactional messages, and (2) marketing and promotional messages. You may opt in to either, both, or neither — selecting one does not enroll you in the other.

By providing your phone number and checking a consent box, you expressly authorize Elevated Backyard Living to contact you via SMS/MMS text message at the mobile number provided, for the specific purpose(s) you selected:

  • Transactional messages: appointment follow-ups, project updates, and service notifications.
  • Marketing and promotional messages: special offers, design inspiration, and sales information.

You represent that you own or are authorized to provide any number you enroll.

No Third-Party Sharing

Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for any purpose, including marketing and promotional purposes. This data is used solely by Elevated Backyard Living to deliver the messages you have consented to receive. Information may be shared only with subcontractors who directly support delivery of these messages (such as our SMS platform provider), and only as needed to operate the service.

Message Frequency & Costs

Message frequency varies based on your interaction with us. Message and data rates may apply.

Opt-Out

To opt out at any time, reply STOP to any message from the mobile number you want to unenroll. You will receive a one-time confirmation that you have been unsubscribed. To re-enroll, opt in again through our website.

Help Reply HELP to any message for assistance

CCPA Privacy Rights

Under the CCPA, California consumers have the right to request disclosure of personal data collected, request deletion of personal data, and request that their personal data not be sold. If you make a request, we have one month to respond. Please contact us to exercise any of these rights.

GDPR Data Protection Rights

Every user is entitled to the right to access, rectify, erase, restrict processing, object to processing, and data portability regarding their personal data. If you make a request, we have one month to respond. Please contact us to exercise any of these rights.

Children’s Information

Elevated Backyard Living does not knowingly collect any personally identifiable information from children under the age of 13. If you believe your child provided such information on our website, please contact us immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective immediately after they are posted.